Last updated: 1 September 2026
Who we are
Kilwhiss Group Limited, registered in Scotland under company number SC886888, operates this website. Registered office: Easter Kilwhiss Farm, Ladybank, Cupar, Scotland, KY15 7UR (correspondence only; no customer visits). Kilwhiss Support is the Group’s managed IT service. Privacy enquiries may be submitted through the Contact page or sent to support@kilwhiss.uk.
Information collected
We may collect your name, organisation, business contact details, service interest, enquiry text, correspondence and information required to deliver agreed support. We also receive limited technical logs needed to operate and secure this website.
How information is used
Information is used to respond to enquiries, prepare proposals, deliver and administer agreed services, protect systems, maintain business records and meet legal obligations.
Lawful bases
Processing may be necessary to take steps before or perform a contract, comply with law, pursue legitimate interests in service administration and security, or act on consent where requested.
Service access and suppliers
Any access to customer systems is governed by the agreed scope, responsibilities and secure-access arrangements. Information may be processed by providers supporting hosting, email, security, accounting and business administration. We do not sell personal information.
Retention and security
Records are kept only as long as reasonably required for enquiries, contracts, security, disputes, insurance, tax and legal duties. Reasonable technical and organisational safeguards are used.
Your rights
Subject to applicable law, you may request access, correction, erasure, restriction or portability, or object to certain processing. You may complain to the UK Information Commissioner’s Office.
Cookies and changes
Essential cookies may support website security and forms. Non-essential analytics or marketing technologies will be identified and handled using the consent required by law. This policy may be updated when services or legal requirements change.